Privacy Notice Updated: 07/06/2024
1. Introduction
Arkenox Ltd (“we,” “our,” “us”) is committed to safeguarding the privacy of personal data. We comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (collectively referred to as “the GDPR”). This Privacy Notice explains how we process personal data collected via our website, including our contact form, and our use of Google’s reCAPTCHA service.
2. Scope
This Privacy Notice applies to personal data of individuals who contact us through our website.
3. Collecting Personal Data
We may collect and store the following kinds of personal data through our website and contact form:
- Contact information, such as name, email address, and company name.
- Technical data, such as IP address and user agent.
4. Using Personal Data
We use your personal data to:
- Respond to inquiries and provide information about our services.
- Ensure the security of our website using Google’s reCAPTCHA.
We will delete your personal data once the purpose for which it was collected has been fulfilled.
5. Disclosing Personal Data
We do not sell, rent, or trade your personal data. We only disclose your personal data:
- As required by law or regulation.
- To third-party service providers such as Google reCAPTCHA, which may process data to enhance website security.
6. Retaining Personal Data
We retain your personal data only as long as necessary to fulfil the purposes we collected it for. Once the purpose is fulfilled, your data will be deleted.
7. Securing Personal Data
We implement necessary safeguards to prevent unauthorised access, loss, misuse, or alteration of your personal data. However, please note that data transmitted via the internet may not be completely secure.
8. International Data Transfers
While we do not export data directly, Google’s reCAPTCHA may transfer data outside the UK and the EU. Google ensures adequate security measures are in place to protect your data.
9. Your Legal Rights
You have the following rights regarding your personal data:
- The right to be informed about how your data is used.
- The right to access the personal data we hold about you.
- The right to rectification of inaccurate data.
- The right to erasure of your data.
- The right to restrict processing of your data.
- The right to object to processing.
To exercise any of these rights, please contact us at info@arkenox.com.
10. Updates / Amendments
We may update this Privacy Notice from time to time by publishing a new version on our website. Significant changes will be notified to you directly if applicable.
11. Third-Party Websites
Our website may include links to third-party websites. We are not responsible for the privacy policies or practices of third-party websites.
12. Use of Cookies and Tracking Technologies
We use cookies and other tracking technologies minimally on our website. These are used to track visits and enhance user experience, but not aggressively. By using our website, you consent to our use of cookies and tracking technologies.
- Cookies: Cookies are small data files placed on your device. They help us understand how visitors interact with our site.
- Google reCAPTCHA: We use Google reCAPTCHA to protect our site from spam and abuse. This service may collect information from you and your device for security purposes. This information is collected in accordance with Google’s Privacy Policy and Terms of Service.
For detailed information on the cookies we use and the purposes for which we use them, please contact us at info@arkenox.com.
13. Opt-in / Opt-out
You can opt-out of receiving marketing communications by clicking the unsubscribe link in any marketing email or by contacting us at info@arkenox.com.
14. Our Details
Arkenox Ltd is registered in England under company number 15442277.
Registered address: Winnington Hall, Winnington Lane, Winnington, Northwich, Cheshire, CW8 4DU, United Kingdom
15. Complaints
If you feel your rights have not been respected, you have the right to complain to the UK Information Commissioner. But we strive to resolve any complaints prior to this, so please contact us beforehand.
Contact Information Commissioner’s Office: Wycliffe House, Water Lane Wilmslow, Cheshire, SK9 5AF +44 (0)303 123 1113
16. Contact Us
For any questions or concerns about this Privacy Notice or your personal data, please contact us at: Email: info@arkenox.com